# EvaluAgent

## **Connector Overview**

<figure><img src="/files/0MJ8s7ITFu2t9VfuQGm1" alt="" width="377"><figcaption></figcaption></figure>

Evaluagent is a Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.

## **Authentication Type**

Basic

## **Webhook Supported**

No

## **Secrets**

* PAN\_SEC\_EVALUAGENT\_USERNAME
* PAN\_SEC\_EVALUAGENT\_PASSWORD

## **API Client Supported**

No

## **Requirements for Provisioning**

In order to provision your connector, the following EvaluAgent information must be gathered:

* Username
* Password

## **API Resources**

For more information on how to utilize the Envision API, feel free to reference the following [documentation](https://docs.evaluagent.com/).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pandium.com/connectors/connectors-101/evaluagent.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.