EvaluAgent
Connector Overview

Evaluagent is a Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.
Authentication Type
Basic
Webhook Supported
No
Secrets
PAN_SEC_EVALUAGENT_USERNAME
PAN_SEC_EVALUAGENT_PASSWORD
API Client Supported
No
Requirements for Provisioning
In order to provision your connector, the following EvaluAgent information must be gathered:
Username
Password
API Resources
For more information on how to utilize the Envision API, feel free to reference the following documentation.
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