# EvaluAgent

## **Connector Overview**

<figure><img src="https://4017407078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MfJn-9R_dn6dvcGNcdk%2Fuploads%2Fgit-blob-efd05d968833e8f9c91b6c8ab592b6d26777f760%2Fevaluagent-logo.png?alt=media" alt="" width="377"><figcaption></figcaption></figure>

Evaluagent is a Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.

## **Authentication Type**

Basic

## **Webhook Supported**

No

## **Secrets**

* PAN\_SEC\_EVALUAGENT\_USERNAME
* PAN\_SEC\_EVALUAGENT\_PASSWORD

## **API Client Supported**

No

## **Requirements for Provisioning**

In order to provision your connector, the following EvaluAgent information must be gathered:

* Username
* Password

## **API Resources**

For more information on how to utilize the Envision API, feel free to reference the following [documentation](https://docs.evaluagent.com/).