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On this page
  • Connector Overview
  • Authentication Type
  • Webhook Supported
  • Secrets
  • API Client Supported
  • Requirements for Provisioning
  • API Resources

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  1. Connectors
  2. Connectors 101

EvaluAgent

Last updated 11 days ago

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Connector Overview

Evaluagent is a Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.

Authentication Type

Basic

Webhook Supported

No

Secrets

  • PAN_SEC_EVALUAGENT_USERNAME

  • PAN_SEC_EVALUAGENT_PASSWORD

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following EvaluAgent information must be gathered:

  • Username

  • Password

API Resources

For more information on how to utilize the Envision API, feel free to reference the following documentation.