Gladly

Connector Overview

Gladly is a comprehensive customer service platform offering ticketing, live chat, knowledge base, and other features to help businesses manage and streamline customer support operations.

Authentication Type

Basic

Webhook Supported

Yes

Secrets

  • PAN_SEC_GLADLY_API_BASE_URL

  • PAN_SEC_GLADLY_USER_NAME

  • PAN_SEC_GLADLY_API_TOKEN

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following Gladly information must be gathered:

  • API Base URL

  • User Name

  • API Token

API Resources

For more information on how to utilize the Gladly API, feel free to reference the following documentation.

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