> For the complete documentation index, see [llms.txt](https://docs.pandium.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pandium.com/connectors/connectors-101/kustomer.md).

# Kustomer

## **Connector Overview**

<figure><img src="/files/lLnff5DE7ro7inWbun2H" alt="" width="377"><figcaption></figcaption></figure>

Kustomer is an AI-driven customer service CRM designed for high-volume support.It centralizes communication, automates workflows, and enhances support efficiency to deliver seamless experiences.

## **Authentication Type**

Basic

## **Webhook Supported**

No

## **Secrets**

* PAN\_SEC\_KUSTOMER\_API\_KEY

## **API Client Supported**

No

## **Requirements for Provisioning**

In order to provision your connector, the following Kustomer information must be gathered:

* API Key

To obtain the information required for setting up, perform the following steps:

1. Log into your Kustomer [domain account](https://www.kustomerapp.com/domain)
2. Navigate to Settings > Security > API Keys
3. Assign a Role and Descriptive Label for your API Key:\
   \
   ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXe9xLJUJdMgQht9Jau9k5PPYMc-zBmY9eziGvB_P0bRmypblbuznAo1SVlHVpVk0oG9zOH-apf07VVcoaTmVmGCxuj21qJEBtuYZYJrz9SPpRE0QyTJE9ZT4H1eZIuRrSSQ2CO8jw?key=XIy8122ZNqmu67sUe4Q2WNF3)

*Please note, in order to access API keys, you need to have admin level permissions. For additional information, please see* [*here*](https://developer.kustomer.com/kustomer-api-docs/reference/authentication)*.*

## **API Resources**

For more information on how to utilize the Kustomer API, feel free to reference the following [documentation](https://developer.kustomer.com/kustomer-api-docs/reference/introduction).


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