Medallia

Set up the Medallia connector in Pandium using client ID and secret so tenants can authenticate securely and sync customer feedback, survey responses, and experience insights.

Connector Overview

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.

Authentication Type

Basic

Webhook Supported

No

Secrets

• PAN_SEC_MEDALLIA_API_TOKEN

API Client Supported

No

Requirements for Provisioning

No provisioning is required for this connector.

How to Connect Your Integration

Upon successfully creating a tenant, you will use the following information/perform the follow steps to connect Medallia:

• API Token

API Resources

For more information on how to utilize the Medallia API, feel free to reference the following documentation.