Netomi

Set up the Netomi connector in Pandium using API key and secret so tenants can authenticate securely and sync customer service tickets, AI automation data, and agent performance metrics.

Connector Overview

Netomi is the first AI platform for customer service that allows businesses to activate, manage, and train AI to automate tickets, enhance agent productivity and provide a world-class customer experience.

Authentication Type

Basic

Webhook Supported

No

Secrets

• PAN_SEC_NETOMI_API_KEY

• PAN_SEC_NETOMI_API_SECRET

API Client Supported

No

Requirements for Provisioning

No provisioning is required for this connector.

How to Connect Your Integration

Upon successfully creating a tenant, you will use the following information/perform the follow steps to connect Netomi:

• API Key

• API Secret

API Resources

For more information on how to utilize the Netomi API, feel free to reference the following documentation.