Playvox

Set up the Playvox connector in Pandium using an API key so tenants can authenticate securely and sync workforce performance data, quality assurance scores, and support team metrics.

Connector Overview

Playvox is a workforce management platform that provides tools for managing customer support teams, including performance management, quality assurance, and reporting.

Authentication Type

Basic

Webhook Supported

No

Secrets

• PAN_SEC_PLAYVOX_API_KEY

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following Playvox information must be gathered:

• API Key

API Resources

For more information on how to utilize the Playvox API, feel free to reference the following documentation.