# SugarCRM

## **Connector Overview**

<figure><img src="/files/oS7vy0d1yg3DbkY7dCfz" alt="" width="377"><figcaption></figcaption></figure>

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management system. SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.

## **Authentication Type**

OAuth2

## **Webhook Supported**

Yes

## **Secrets**

* PAN\_SEC\_SUGARCRM\_ACCESS\_TOKEN
* PAN\_SEC\_SUGARCRM\_REFRESH\_TOKEN
* PAN\_SEC\_SUGARCRM\_PLATFORM
* PAN\_SEC\_SUGARCRM\_USERNAME
* PAN\_SEC\_SUGARCRM\_PASSWORD
* PAN\_SEC\_SUGARCRM\_API\_BASE\_URL
* PAN\_SEC\_SUGARCRM\_TENANT\_URL

## **API Client Supported**

No

## **Requirements for Provisioning**

In order to provision your connector, the following SugarCRM information must be gathered:

* Client ID
* Client Secret

## **API Resources**

For more information on how to utilize the SugarCRM API, feel free to reference the following [documentation](https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_13.0/integration/web_services/rest_api/).


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