Klaus

Set up the Klaus connector in Pandium using basic authentication so tenants can securely sync customer support quality data with their API token and account ID.

Connector Overview

Klaus is a quality management software for customer service teams that helps businesses assess and improve their customer support performance with feedback tools and automated evaluations.

Authentication Type

Basic

Webhook Supported

No

Secrets

• PAN_SEC_KLAUS_API_TOKEN

• PAN_SEC_KLAUS_ACCOUNT_ID

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following Klaus information must be gathered:

• API Token

• Account ID

API Resources

For more information on how to utilize the Klaus API, feel free to reference the following documentation.