LogoLogo
  • Getting Started
    • Pandium Documentation
    • What is Pandium?
      • The Pandium Platform
      • What Companies Use Pandium For
      • Platform Structure
      • Users of Pandium
    • Anatomy of an Integration
      • Run Triggers
      • PANDIUM.yaml
        • Schema
        • UiSchema
        • Dynamic Configurations
        • Dependent Selector Configurations
      • Environment Variables
        • Context: StdOut
        • Logging (StdErr)
    • Key Terminology
    • Pandium Integration Tutorial
      • Pokémon of the Day, Part 1
        • Create App in Slack to get Credentials
        • Create Integration on the Pandium Integration Hub
        • Make a Tenant
        • Write the Integration in Typescript
          • Add the .env
          • Configure the PANDIUM.yaml
          • Check the Customized Connection Settings Page
          • Add the Pokémon client
          • Add the Slack Client
          • Add the pokemonSync flow
          • Run Normal Sync on the Tenant
        • Update the Tenant Schedule
      • Pokémon of the Day, Part 2
        • Update the PANDIUM.yaml
        • Check the Updated Connection Settings Page
        • Add Dynamic Configs
        • Run Init Sync on the Tenant
        • Update the pokemonSync flow
        • Run updated Normal Sync on the Tenant
  • Integration Hub
    • Setting Up Source Control
    • Creating An Integration
      • Getting Started with Creating an Integration
      • Demo Video: Creating an Integration With Pandium
    • Managing Internal Integrations
    • Creating a Tenant In the Integration Hub
    • Managing and Updating Tenants
    • Managing and Updating Releases
    • Managing External Integrations
    • Managing Tenant Connection Settings
    • Creating Users
    • Managing Users
    • Administrator Settings
    • Site Metrics
  • Marketplaces
    • Integration Onboarding Experiences Overview
      • Embedding the In-App Marketplace
      • Embedding the Integration Install Only
      • Embedding Auth-Only Connections
    • Customizing the JWT
    • Marketplace Settings
    • App Installation Options
    • Flags, Tags, and Categories
    • Public Gallery
  • Connectors
    • Connectors 101
      • Active Campaign
      • Afterpay
      • AfterShip
      • Airship
      • Alasco
      • Algolia
      • Amadeus
      • Amazon
      • Ankored
      • Apollo.io
      • AppSignal
      • AskNicely
      • Assembled
      • Attentive
      • AWS
      • Azure Devops
      • Azure Personal Access Token
      • Bandcamp
      • Bazaarvoice
      • BigCommerce
      • Bitbucket
      • Booker
      • Box
      • Braze
      • Brightpearl
      • Campaign Monitor
      • Capabl
      • Chargebee
      • Chargify
      • Chubb
      • Cin7
      • Coach Packet
      • ConnectSports
      • Constant Contact
      • Customer Thermometer
      • Datadog
      • Datev
      • Delighted
      • DHL
      • DHL Unified
      • Domo
      • Dotdigital
      • Drip
      • Dropbox
      • Dynamic Yield
      • Easyship
      • Eloqua
      • Emotive
      • Endear
      • Envision
      • eTip
      • EvaluAgent
      • Exact Online
      • eZCom
      • Fabric
      • Facebook
      • Falcon.io
      • Famer
      • Fedex
      • Field Nation
      • Finch
      • Fivetran
      • Fleetio
      • Flowcode
      • Follow Up Boss
      • Fortnox
      • Foundation Software
      • Fulfil
      • GetResponse
      • GitHub
      • GitLab
      • Gladly
      • Google
      • Google Service Account
      • Gooten
      • Gorgias
      • Greenhouse.io
      • Happy Returns
      • HootSuite
      • Hubspot
      • Image Relay (Basic)
      • Imgur
      • Iterable
      • Jasper
      • JDP
      • Justuno
      • Kentico Kontent
      • Klaus
      • Klaviyo
      • Kombo
      • Kustomer
      • kvCORE
      • LeagueApps
      • Lessonly
      • Lexoffice
      • Linga rOS
      • Linnworks
      • Listrak
      • Loop Returns
      • LoyaltyLion
      • Lucid Travel
      • Lytx
      • MaestroQA
      • Magento (OAuth)
      • Mailchimp
      • Marketo
      • Medallia
      • Microsoft Entra
      • Mintsoft
      • NCSA Athletic Recruiting
      • Netomi
      • Netsuite
      • Nicereply
      • Nylas
      • Omnisend
      • OnPay
      • OnRamp
      • Ontraport
      • Optimizely Data Platform (ODP)
      • Pandium
      • Personio
      • PayCom
      • Perspective
      • Player's Health
      • Playvox
      • Pleo
      • Postscript
      • Promoter
      • Quickbooks Online
      • Qualtrics
      • Recart
      • ReCharge
      • Recurly
      • Returnly
      • ReverseLogix
      • Rydership (formerly Whiplash)
      • Sage Intacct
      • SailThru
      • Salesforce
      • Salesforce Marketing Cloud
      • Salesforce Pardot
      • SendGrid
      • Sendlane
      • SevenRooms
      • SFTP
      • ShipBob
      • ShipHero
      • ShipMonk
      • Shippo
      • Shipstation
      • Shopify
      • Skubana
      • Slack (OAuth2)
      • SmartrMail
      • Smartrr
      • Smartvatten
      • Smile.io
      • Solidus
      • Springbig
      • Square
      • Square (Sandbox)
      • Stamped
      • Stella Connect
      • SugarCRM
      • Swell
      • Talkable
      • TeamGenius
      • Tether
      • Thankful
      • TikTok
      • Trinet-B2B Test
      • Triple Whale
      • TrustPilot
      • Twilio
      • Twitter
      • Unbabel
      • UPS
      • Upscribe
      • USPS
      • Visma e-conomic
      • Visma.net
      • Walmart
      • Wix
      • WorkMax
      • Xero (OAuth)
      • Yardstik
      • Yotpo
      • Zendesk (Support)
      • Zingtree
      • Zonos
  • Partners
    • Inviting Partners
    • Partner Form
    • Integration Form
    • Managing Partners
    • Partner User Guide
  • Reference
    • Pandium API
    • Pandium CLI
    • FAQ
    • Sample Integrations
    • Repository Permissions
      • Bitbucket
      • Azure
      • GitLab
      • GitHub
    • Email Support
Powered by GitBook
On this page
  • Connector Overview
  • Authentication Type
  • Webhook Supported
  • Secrets
  • API Client Supported
  • Requirements for Provisioning
  • How to Connect Your Integration
  • API Resources

Was this helpful?

  1. Connectors
  2. Connectors 101

Zendesk (Support)

Last updated 1 month ago

Was this helpful?

Connector Overview

Zendesk is a customer service platform that streamlines support, automates workflows, and enhances customer interactions. It simplifies ticketing, messaging, and self-service to improve efficiency and customer satisfaction.

Authentication Type

OAuth

Webhook Supported

Yes

Secrets

No Secrets

API Client Supported

No

Requirements for Provisioning

In order to provision your connector, the following Zendesk information must be gathered:

  • API Key

  • API Secret Key

  • Subdomain

  • Scope

To obtain the information required for provisioning, perform the following steps:

  1. Navigate to Apps and Integrations > APIs > Zendesk API

  2. Select OAuth Clients > Select OAuth Client

    1. Your API Key = Unique identifier

    2. API Secret Key is listed under Secret

How to Connect Your Integration

Upon successfully creating a tenant, you will perform the following steps to connect to Zendesk:

  1. Select Connect

  2. Select the URL under Tenant Secrets

API Resources

Log in to your Zendesk

Subdomain can be found in your URL: \

For more information on creating and accessing OAuth clients for Zendesk, please see .

Press Allow

For more information on how to utilize the Zendesk API, feel free to reference the following .

Admin Account
here
documentation
https://subdomain.zendesk.com/