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  • Getting Started
    • Pandium Documentation
    • What is Pandium?
      • The Pandium Platform
      • What Companies Use Pandium For
      • Platform Structure
      • Users of Pandium
    • Anatomy of an Integration
      • Run Triggers
      • PANDIUM.yaml
        • Schema
        • UiSchema
        • Dynamic Configurations
        • Dependent Selector Configurations
      • Environment Variables
        • Context: StdOut
        • Logging (StdErr)
    • Key Terminology
    • Pandium Integration Tutorial
      • Pokémon of the Day, Part 1
        • Create App in Slack to get Credentials
        • Create Integration on the Pandium Integration Hub
        • Make a Tenant
        • Write the Integration in Typescript
          • Add the .env
          • Configure the PANDIUM.yaml
          • Check the Customized Connection Settings Page
          • Add the Pokémon client
          • Add the Slack Client
          • Add the pokemonSync flow
          • Run Normal Sync on the Tenant
        • Update the Tenant Schedule
      • Pokémon of the Day, Part 2
        • Update the PANDIUM.yaml
        • Check the Updated Connection Settings Page
        • Add Dynamic Configs
        • Run Init Sync on the Tenant
        • Update the pokemonSync flow
        • Run updated Normal Sync on the Tenant
  • Integration Hub
    • Setting Up Source Control
    • Creating An Integration
      • Getting Started with Creating an Integration
      • Demo Video: Creating an Integration With Pandium
    • Managing Internal Integrations
    • Creating a Tenant In the Integration Hub
    • Managing and Updating Tenants
    • Managing and Updating Releases
    • Managing External Integrations
    • Managing Tenant Connection Settings
    • Creating Users
    • Managing Users
    • Administrator Settings
    • Site Metrics
  • Marketplaces
    • Integration Onboarding Experiences Overview
      • Embedding the In-App Marketplace
      • Embedding the Integration Install Only
      • Embedding Auth-Only Connections
    • Customizing the JWT
    • Marketplace Settings
    • App Installation Options
    • Flags, Tags, and Categories
    • Public Gallery
  • Connectors
    • Connectors 101
      • Active Campaign
      • Afterpay
      • AfterShip
      • Airship
      • Alasco
      • Algolia
      • Amadeus
      • Amazon
      • Ankored
      • Apollo.io
      • AppSignal
      • AskNicely
      • Assembled
      • Attentive
      • AWS
      • Azure Devops
      • Azure Personal Access Token
      • Bandcamp
      • Bazaarvoice
      • BigCommerce
      • Bitbucket
      • Booker
      • Box
      • Braze
      • Brightpearl
      • Campaign Monitor
      • Capabl
      • Chargebee
      • Chargify
      • Chubb
      • Cin7
      • Coach Packet
      • ConnectSports
      • Constant Contact
      • Customer Thermometer
      • Datadog
      • Datev
      • Delighted
      • DHL
      • DHL Unified
      • Domo
      • Dotdigital
      • Drip
      • Dropbox
      • Dynamic Yield
      • Easyship
      • Eloqua
      • Emotive
      • Endear
      • Envision
      • eTip
      • EvaluAgent
      • Exact Online
      • eZCom
      • Fabric
      • Facebook
      • Falcon.io
      • Famer
      • Fedex
      • Field Nation
      • Finch
      • Fivetran
      • Fleetio
      • Flowcode
      • Follow Up Boss
      • Fortnox
      • Foundation Software
      • Fulfil
      • GetResponse
      • GitHub
      • GitLab
      • Gladly
      • Google
      • Google Service Account
      • Gooten
      • Gorgias
      • Greenhouse.io
      • Happy Returns
      • HootSuite
      • Hubspot
      • Image Relay (Basic)
      • Imgur
      • Iterable
      • Jasper
      • JDP
      • Justuno
      • Kentico Kontent
      • Klaus
      • Klaviyo
      • Kombo
      • Kustomer
      • kvCORE
      • LeagueApps
      • Lessonly
      • Lexoffice
      • Linga rOS
      • Linnworks
      • Listrak
      • Loop Returns
      • LoyaltyLion
      • Lucid Travel
      • Lytx
      • MaestroQA
      • Magento (OAuth)
      • Mailchimp
      • Marketo
      • Medallia
      • Microsoft Entra
      • Mintsoft
      • NCSA Athletic Recruiting
      • Netomi
      • Netsuite
      • Nicereply
      • Nylas
      • Omnisend
      • OnPay
      • OnRamp
      • Ontraport
      • Optimizely Data Platform (ODP)
      • Pandium
      • Personio
      • PayCom
      • Perspective
      • Player's Health
      • Playvox
      • Pleo
      • Postscript
      • Promoter
      • Quickbooks Online
      • Qualtrics
      • Recart
      • ReCharge
      • Recurly
      • Returnly
      • ReverseLogix
      • Rydership (formerly Whiplash)
      • Sage Intacct
      • SailThru
      • Salesforce
      • Salesforce Marketing Cloud
      • Salesforce Pardot
      • SendGrid
      • Sendlane
      • SevenRooms
      • SFTP
      • ShipBob
      • ShipHero
      • ShipMonk
      • Shippo
      • Shipstation
      • Shopify
      • Skubana
      • Slack (OAuth2)
      • SmartrMail
      • Smartrr
      • Smartvatten
      • Smile.io
      • Solidus
      • Springbig
      • Square
      • Square (Sandbox)
      • Stamped
      • Stella Connect
      • SugarCRM
      • Swell
      • Talkable
      • TeamGenius
      • Tether
      • Thankful
      • TikTok
      • Trinet-B2B Test
      • Triple Whale
      • TrustPilot
      • Twilio
      • Twitter
      • Unbabel
      • UPS
      • Upscribe
      • USPS
      • Visma e-conomic
      • Visma.net
      • Walmart
      • Wix
      • WorkMax
      • Xero (OAuth)
      • Yardstik
      • Yotpo
      • Zendesk (Support)
      • Zingtree
      • Zonos
  • Partners
    • Inviting Partners
    • Partner Form
    • Integration Form
    • Managing Partners
    • Partner User Guide
  • Reference
    • Pandium API
    • Pandium CLI
    • FAQ
    • Sample Integrations
    • Repository Permissions
      • Bitbucket
      • Azure
      • GitLab
      • GitHub
    • Email Support
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  • Platform User
  • Engineering User
  • Partner User
  • Customer End User

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  1. Getting Started
  2. What is Pandium?

Users of Pandium

Platform User

A Pandium platform user is an employee of a B2B software company that has access to the Integration Hub part of the platform. This user may be a customer success rep, partnership manager, product manager and/or marketer. Platform users troubleshoot, configure, and onboard end-customers to new integrations. A platform user may also run reports, monitor behavior, or set up marketplaces or marketing content.

Engineering User

A Pandium engineering user is the software developer who is building integrations that run on the platform. An engineering user may be an employee of your customer, a partner's engineer, a third-party developer like a development agency, or a member of Pandium's professional service team. Engineering users typically provision new integrations and then perform development locally. From there, an engineering user's interaction with the platform is typically related to version management, testing, and troubleshooting.

Partner User

A partner user is a third-party user that is submitting integrations to our customer. Often a partner user is another SaaS company that wishes to be listed in your Pandium-powered marketplace; however, a partner user could also be a development or marketing agency. Partner users can submit marketing content and/or apps for approval and publication in your first-party marketplace, and can also see tenants and activity associated with integrations they own. Partners are invited by Pandium users and access can be revoked at any time.

Customer End User

An end-customer user is the business user that is the customer of Pandium's customer. End-customers are often referred to as tenants, and they are the ultimate consumers of apps running on Pandium. End-users typically do not know that Pandium exists but interact with the platform through a white-labeled UI that is hosted by Pandium, living inside your application. End-customers authenticate into connected systems and manage their own configuration options as specified by the engineering user of the platform.

Last updated 1 year ago

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